Custique

Frequently asked questions

All custom-made items, such as hoodies with your name or personal text, are made especially for you. For this reason, we do not accept returns or exchanges on personalized products.

Please make sure all details (like size, color, and spelling) are correct before placing your order. If there’s a mistake on our end, feel free to contact us — we’re happy to help.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Because it's custom with your name it can take between 2 up to 3 weeks. Please be patient thank you.

We ship thru The Netherlands with Postnl or DHL.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

The hoodies cannot be put in the dryer, nor should they be ironed. It's best to wash the hoodie inside out.